Welcome to Altitude Zone. These terms and conditions govern your use of our website and the conditions applicable to the purchase of our products. We recommend that you read this information carefully before making a purchase.
1. Company Information
- Name of the company: Altitude Zone S.L.
- CIF: (Indicate number)
- Address: Paseo de la Ermita del Santo, 40, 28011 Madrid, Spain.
- E-mail: altitudezone@gmail.com
- Telephone: (+34) 651725244
2. Purchasing Process
To make a purchase in our online shop, please follow these steps:
- Product selection: Add the desired products to the shopping cart.
- Personal data and shipping: Fill in the form with your personal details and choose the shipping method.
- Payment: Make your payment using the available methods.
- Confirmation: You will receive an email with your order confirmation and purchase details.
3. Payment Methods
We accept the following payment methods:
- Credit/debit cards: Visa, Mastercard.
- PayPal.
- Bank transfer.
- If financing applies, the conditions will be established by the corresponding financial institution.
4. Shipments and Deliveries
- Delivery area: We ship all over Europe.
- Estimated delivery time: 7-10 working days from order confirmation.
- Shipping costs: (Specify rates or free shipping policy if applicable).
5. Return and Refund Policy
- Customers have the right to return the products within a period of 14 calendar days from receipt of the order.
- For the return to be accepted, the following conditions must be met:
- The product must be in its original packaging and without having been used.
- The refund will be made once the condition of the product has been verified.
6. Guarantees
- All our products have a 2-year warrantyin accordance with European legislation.
7. Data Protection
- Your personal data will be processed in accordance with the General Data Protection Regulation (GDPR).
- For more information, see our [Privacy Policy] [Privacy Policy.
8. Conflict Resolution
- In the event of a conflict, an attempt will be made to resolve it through mediation.
- If it is not possible to reach an agreement, disputes shall be submitted to the courts of Madrid, Spain.
This Spanish version is clear, formal and suitable for integrating into your website or legal documents. If you would like me to help you adapt it to your website or create a downloadable PDF, please let me know.
